Our Refund Policy is the agreement that we send our customers regarding refunds before the time of purchase. We provide our customers with a 5-day satisfaction period to test our services. Customers can apply for a refund if
We provide them with a 5-day grace period to test our service and ask for a refund by emailing us at info@easyfixservice.us
Please note, if our customer has not provided us written authorization for being charged for the same amount mentioned, in writing by our customer support team then they are eligible to get a full refund within 6 months even if the services are delivered to them. Typically, when our customers purchase a service they will be notified before the charge is made, either by text message and/or email. We will not charge our customers before the services are delivered. Once our customers authorize us to charge the amount, only then our company will charge the customer.
After the customer is charged for the services we offer 30 days 100% refund policy in the following scenarios:
Please note the refund will not be issued if the services were delivered and the customer has approved us by writing us back via text message or email that they are satisfied with the work done. If a customer has the same issue for the next 60 days our company will fix it free of cost. (Please note that we will not pay for any product needed to be purchased to fix the issue. Additionally, the product will neither be provided by technicians nor will be sold by our company. The customer has to buy the product and provide it to the technicians who will help our customers resolve the issue.)